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“The functionality and ease of use of the portal-based MyCMP, released in 2013, provided our development team with the foundation for expanding MyCMP into the mobile environment,” said Bill Colleran, director, Technical Information Services, Gulfstream. “We used the same customer-centric approach to the app as we did with MyCMP. We asked them what they wanted, and we built it.”
The app presents critical aircraft information, including aircraft status, current hours and landings, next maintenance due and open and closed system discrepancies. Users can also create maintenance projections, update flight log and enter maintenance discrepancies directly from the app. Contact information and e-mail links to the user’s assigned Gulfstream CMP analyst are also readily available. The app interfaces directly with MyCMP so that information is always current, regardless of what device is used to enter it.
“Leveraging the involvement of our operators in designing the app’s functionality ensured that we included only those functions that provide the most value to our customer in the mobile environment,” Colleran said.
The app is available for Apple phones, with an Android version slated for release within a month.
“Gulfstream is committed to continued investment in mobile and emerging technologies to better serve the needs of our customers,” said Noel Wong, chief information officer, Gulfstream.
MyCMP has been named the top business jet maintenance tracking service six years in a row. The Web-based software platform was developed by Gulfstream partner Teton Aviation Group of Littleton, Colorado. More than 2,100 Gulfstream operators subscribe to MyCMP.
The MyCMP app is available at no charge from the Apple App Store. An active MyCMP and MyGulfstream.com account is required to download. MyGulfstream.com is Gulfstream’s proprietary, password-protected customer website.
