BC Emergency Health Services prepares fixed-wing aircraft for added support to rural, remote and Indigenous communities

British Columbia Office of the Premier Press Release | April 22, 2020

Estimated reading time 6 minutes, 1 seconds.

A new collaborative framework will help ensure people living in rural, remote and Indigenous communities in British Columbia have access to critical health care they can count on to meet their unique needs during the COVID-19 pandemic and into the future.

Province of British Columbia Press Release
Along with the seven additional fixed-wing aircraft BC Emergency Health Services has prepared for this initiative, it has also added 55 ground ambulances throughout the province. Province of British Columbia Press Release

“People living in rural, remote and Indigenous communities have unique challenges in accessing the health care they need,” said B.C. Premier John Horgan. “This new collaborative framework will bring immediate relief to these communities, including a commitment to moving patients to the critical care they need at a moment’s notice. This will help our work to stop the spread of COVID-19, while supporting better health outcomes into the future.”

The framework was developed through a partnership between the First Nations Health Authority, Northern Health and Provincial Health Services Authority. The work is guided by the principles of cultural safety and humility, and adds to work underway by the Rural Coordination Centre of B.C.

The framework provides flexibility so local leaders in rural, remote and Indigenous communities can adapt it to meet their unique needs. It will be implemented through full engagement with each of the communities’ local leaders.

The framework outlines immediate actions to improve health-care services and respond to the COVID-19 pandemic, including:

  • improved medical transportation options to larger centres, including flight and ambulance;
  • housing options for people looking to self-isolate near their families while remaining in their home communities;
  • new and faster COVID-19 testing technology;
  • culturally safe contact tracing that respects privacy in small communities;
  • access to Virtual Doctor of the Day, a program that connects First Nations members and their families in remote communities to a doctor or nurse practitioner using videoconferencing;
  • options for accommodation near larger centres with more medical services; and
  • increased mental-health supports in communities.

Local leadership will determine how these services operate in their communities, with the priority being to ensure residents can make informed choices about how they receive care.

“COVID-19 is a virus that can move extremely quickly and cause a serious decline in health,” said Adrian Dix, B.C.’s minister of Health. “This presents real challenges for rural, remote and Indigenous communities, for whom access to critical care may not always be close to home. We’re working with our partners to make sure people can access the health care they need, no matter where they live in the province.”

As part of this initiative, BC Emergency Health Services (BCEHS) has prepared significant additional resources to its fleet. This amounts to an additional 55 ground ambulances throughout the province, including six in Northern Health. In addition, BCEHS has prepared seven fixed-wing aircraft and helicopters for medical transport.

The faster testing methods underway include GeneXpert test kits, which take less than 45 minutes to complete. Several GeneXpert instruments are in B.C. now and are being used in First Nations Health Authority, Northern Health, Interior Health, Vancouver Coastal Health and Fraser Health. A priority was given to more rural and remote sites where the instruments for testing are already in place. More GeneXpert instruments will arrive in the coming weeks.

“Indigenous communities have been harder hit in past pandemics and are vulnerable to COVID-19. Elders in particular, as critical knowledge keepers and holders of language, culture and teachings, must be protected,” said Scott Fraser, minister of Indigenous Relations and Reconciliation. “Having plans and supports tailored to the unique circumstances and challenges in remote Indigenous communities will support these communities in caring for their residents.”

“This addresses both the urgent short-term responses needed to support communities during the COVID-19 pandemic and the necessary long-term upgrades to health-care access for rural First Nations populations,” said Colleen Erickson, board chair, First Nations Health Authority.

“During the COVID-19 pandemic, B.C. First Nations’, especially our remote and isolated First Nations, access to culturally appropriate quality care for our most vulnerable is critical. New resources on expanded COVID-19 testing, options for isolation and medical transportation ensure that no one is left behind. Our made-in-B.C. First Nations health governance structure is grounded in the wisdom of our Leaders who are determined to address the health inequities within First Nations communities. We honour the collaboration with our B.C. provincial partners that has made this new framework possible,” added Charlene Belleau, chairperson, First Nations Health Council.

“The rapid deployment of the First Nations Virtual Doctor of the Day technology and partnership with groups like the Rural Coordination Centre of B.C. is an example of how technology can provide real solutions for our more vulnerable communities by delivering fast and effective primary health care where it is needed,” said Richard Jock, chief executive officer, First Nations Health Authority.


“Increasing our ground ambulance and air response means people living in remote communities can relocate to be nearer to critical and acute services if they choose – and supports rapid transport to larger referral centres if their condition worsens,” remarked Susan Wannamaker, executive vice-president, Clinical Service Delivery, Provincial Health Services Authority.

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