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Ethiopian Airlines, the fastest growing and most profitable airline in Africa, is pleased to announce it has won the 2014 Airline Reliability Performance Award from Bombardier Aerospace. Ethiopian has won the award four years in a row.
The award was given to Ethiopian for achieving an average dispatch reliability rate of 99.4 per cent, making it first in the overall Bombardier Q400 product category for the Middle East and Africa region. The award recognizes the skill and dedication of Ethiopian employees working on the turboprop and light aircraft of the airline.
Tewolde Gebremariam, Ethiopian CEO commented: “We are pleased to receive the award for the fourth year in a row. I wish to thank our employees and especially those working in our light aircraft and turboprop division for this outstanding result. It is the fruit of their continued dedication and hard work. We are committed to providing our esteemed customers with a reliable schedule and punctual flights at all times. Our higher dispatch reliability performance is a reflection of this commitment to our customers on our domestic and regional routes.’’
Todd Young, Bombardier vice-president customer service and support, said: ‘’Ethiopian Airlines was the first operator to introduce the Bombardier Q400 in a dual class configuration. They have a well-equipped maintenance space and recently certified as a Bombardier authorized service facility for the Bombardier Q400 aircraft. Ethiopian winning this reliability award for the fourth time is testimony to their commitment to their quality of maintenance and utilizing the Q400 for both Regional and Domestic routes. It is my great pleasure to once again recognize their effort in achieving this reliability award.”
Ethiopian currently operates 13 Q400 Next Generation aircraft, five of which are reconfigured into business and economy class with seven and 60 seats, respectively. The Q400 is an ideal aircraft for domestic and regional flights with a speed closer to narrowbody jet aircraft and with reduced noise, fuel consumption and emissions.
Ethiopian flies the Q400 to 18 domestic destinations and regional routes such as Djibouti, Mombasa, Nairobi, and Kilimanjaro, Dar-es-Salaam, Zanzibar, Entebbe, Kigali, Juba, Khartoum and Hargeisa.
