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AJW Group announced it has signed a long-term agreement with Bombardier Inc., undertaking all repair management for Bombardier’s rotable inventory in a major strategic win for the company.
The contract with airframe original equipment manufacturer (OEM) Bombardier represents a major expansion of AJW’s portfolio by the introduction of a new platform. The families of Bombardier business aircraft covered include the Learjet, Challenger and Global series.
A key feature of the contract is the strategic sourcing of repairs from OEMs and maintenance, repair and overhaul (MRO) organizations, including AJW’s maintenance hub for component repair and overhaul service, AJW Technique.
AJW will manage the repair process back-shop, optimizing performance, and efficiency of the services while reducing operating and total life cycle costs for Bombardier business aircraft.
As part of the agreement, AJW is providing dedicated repair specialists, utilising its world-class portal and predictive analysis to support Bombardier in improving customer service, component reliability and time on-wing.
Christopher Whiteside, president and CEO of AJW Group, said: “This huge contract represents a significant strategic achievement for AJW. Bombardier is the first airframe OEM we have partnered with as part of a long-term supply chain management agreement and we are excited to be working alongside their team.
“As a result, AJW continues to develop its relationships with key OEMs, resulting in an overall improvement and strengthening of our total component repair business.”
Jean-Christophe Gallagher, vice-president and general manager, Customer Experience, Bombardier Business Aircraft, said: “AJW is the ideal partner to manage repairs, drive efficiencies and help us provide our customers with an excellent level of service.
“AJW has an unrivalled reputation for providing flexible and customer-focused solutions and we look forward to working with them throughout this long-term contract.”
