Flair Airlines reports 98.2% completion rate in 2023

Flair Airlines Press Release | January 12, 2024

Estimated reading time 4 minutes, 25 seconds.

A Flair Airlines Boeing 737 Max 8. Flair estimates it saved Canadians over $415 million in 2023 and over $702 million since 2021. Galen Burrows Photo

Flair Airlines announced a 98.2 per cent completion rate for 2023, which it said was the best among all Canadian airlines. Additionally, Flair said it was the second most on-time airline in Canada in 2023, with an average on-time performance rate of 68.8 per cent.

Flair estimates that by providing low-fares and affordable air travel, it saved Canadians over $415 million in 2023 and over $702 million since 2021.

“As we celebrate our achievements in 2023, I extend heartfelt gratitude to our customers, dedicated team, and partners who contributed to our success. Together, we’ve not only achieved remarkable completion and on-time performance but also saved Canadians over $415 million. Looking ahead, we are committed to enhancing the travel experience and reshaping the landscape of affordable air travel in Canada,” said Stephen Jones, CEO of Flair Airlines.

Load Factor and Passengers

Flair successfully facilitated travel for more than 296,000 passengers throughout Canada, the United States, Mexico, the Dominican Republic, and the Caribbean. The load factor, which reflects the percentage of network-wide seats sold to paying passengers, was 87 per cent in December.

For the entirety of 2023, Flair transported 4.5 million passengers, maintaining a 86 per cent load factor consistently throughout the year.

Completion Factor 

Flair’s overall completion factor in 2023 was 98.2 per cent. The completion factor measures flights flown compared to those originally scheduled. Of the 1,863 scheduled Flair flights in December, 1,802 were completed representing a 96.7 per cent completion factor.

On-Time Performance (OTP)

Flair made significant strides in punctuality throughout 2023, achieving an average OTP of 68.8 per cent, securing its position as the second most on-time airline in Canada. In December, the OTP, representing the percentage of flights arriving within 15 minutes of the scheduled arrival time, experienced improvement, reaching 46.1 per cent. This 7.6 per cent enhancement compared to the previous year reflects Flair’s proactive measures to enhance operational efficiency and minimize delays. 

The “Flair Effect” 

Flair estimates that its saved Canadians approximately $702.7 million by the end of 2023, as outlined below:

• 2021: $63.2 million

• 2022: $223.9 million

• 2023 (Jan-July actuals): $290.9 million

• 2023 Full Year (forecasted): $415.6 million

The calculation methodology uses public fare data courtesy of Cirium.

“We are very excited about the upcoming year. We will be launching new routes and enhancing our network all aimed at reshaping the travel experience for Canadians.” Jones said.

“Our focus remains on providing affordable travel options and breaking down barriers so more Canadians can enjoy convenient and budget-friendly travel opportunities.”

This press release was prepared and distributed by Flair Airlines.

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